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Creating product units — single, bulk CSV, and catalog imports

Turning a catalog entry into real, serialized, passport-bearing items.

A "product unit" is one physical, serial-numbered item. Creating one always creates its Digital Product Passport automatically.

One at a time

From a product model's page, or the Product Units list, create a single unit with a serial number, batch number, production date, and manufacturing site.

In bulk, from a CSV

Product Units → Upload CSV. Each row becomes one unit; the results table shows exactly which rows succeeded and which failed, so a few bad rows never block the rest of the file.

Importing your whole catalog

  • From Shopify — connect your store once (Integrations page), then sync your catalog straight into Product Models. A "Check Shopify stock" panel on Product Units lets you create exactly the missing serialized units to match Shopify's stock count.
  • From any CSV export — Product Models → Import CSV accepts an export from Shopify, another e-commerce platform, or any spreadsheet; column names are matched automatically against common aliases (e.g. "SKU", "Handle", or "Reference" all map to your reference number).
  • From an IDM/DCC catalog file (furniture trade format) — Product Models → Import IDM.
Shopify tracks a stock count per product, never individual serial numbers — there's no such thing as "importing serial numbers from Shopify." The stock sync creates the right number of new, draft, individually-serialized units for you instead.

Every route above creates units as unpublished drafts unless the product's required ESPR fields are already complete — see "Publishing a passport."